Martin Kersh has established a reputation as a leading Marketing Consultant and Market Researcher. Martin applies both quantitative and qualitative research techniques with marketing and management consultancy to improve decision making to a wide range of businesses.

Projects include:

Customer service excellence awards

Call centre staff research

Customer service satisfaction audits

Due diligence

Customer focus clinics

Provision of in-house marketing skills

Workshops

Strategic planning

Consultancy

Clients and markets

Seminars, lectures and articles


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